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Personal Data Protection Law

SAY-TEKS CLOTHING SAN. AND TRADE LTD. ŞTİ
www.say.com.tr

SAY-TEKS CLOTHING SAN. AND TRADE LTD. ŞTİ ("company") attaches importance to the protection of the personal data of our valued customers and Personal Data Protection Law No. 6698 ("KVKKWe would like to inform you within the scope of ").

1. What is Personal Data?

Within the scope of KVKK personal dataany information relating to an identified or identifiable natural person ("Personal Data") means. Special Personal Data It includes your data regarding race, ethnic origin, political thought, philosophical belief, religion, sect or other beliefs, appearance and clothing, association, foundation or union membership, health, sexual life, criminal conviction and security measures, as well as your biometric and genetic data.

The explanations made for your Personal Data within the scope of this Information Text also include your Special Personal Data.

2. By What Methods and Legal Reasons Do We Collect Your Personal Data?

Your Personal Data is collected by the following methods and for the legal reasons specified in Articles 5 and 6 of the KVKK:

  • Our Website (www.say.com.tr), our mobile applications and other online platforms via,

  • Email, SMS, MMS and other communication channels through,

  • Our call center, through our stores or sales points,

  • Our business partners, suppliers and third parties through (e.g. social media, payment systems, logistics companies).

Your data; automatic (cookies, IP logs, etc.) or non-automated (form filling, email sending, etc.) can be collected by different methods.

3. Identity of the Data Controller

Responsible for processing your Personal Data Data Controller:

SAY-TEKS CLOTHING SAN. AND TRADE LTD. ŞTİ
Address: Halide Edip Adıvar Mahallesi Balcı Sokak No:26 34382 Şişli / İstanbul
Phone: +90 212 222 58 04
Email: info@say.com.tr
Web: www.say.com.tr

4. Which Personal Data Do We Process?

Your Personal Data we process may include:

  • Credentials: Name-surname, T.R. identification number, date of birth.

  • Contact Information: Phone number, email address, postal address.

  • Financial Information: Credit card information (encrypted), billing information.

  • Technical Data: IP address, browser information, cookie data, device information.

  • Consumption Habits: Purchase history, preferences, membership information.

  • Special Data: Health information (for example, for disabled access) (only with your express consent).

5. For what purposes do we process your personal data?

Your Personal Data is processed for the following purposes:

  • Management of order and sales processes,

  • Customer services and complaint management,

  • Fulfillment of legal obligations (tax notifications, consumer rights compliance),

  • Marketing and promotional activities (e-bulletin, campaign announcements),

  • Website and application performance analysis,

  • Security and fraud prevention efforts.

Special Personal Datais processed only with your explicit consent and within the framework of legal permissions.

6. Storage Period of Your Personal Data

Your Personal Data, The periods stipulated in the relevant legislation or The time required for the purpose of processing is stored throughout. For example:

  • Invoice information: 10 years in accordance with the Tax Law,

  • Electronic commerce records: 3 years in accordance with the Consumer Law,

  • Cookie data: For limited times depending on your preference.

7. Sharing Your Personal Data with Third Parties

Your Personal Data only:

  • Legal obligations (court requests, notification to official institutions),

  • Our service providers (payment systems, logistics companies),

  • Our business partners (marketing agencies, analysis firms)

with In accordance with KVKK and relevant legislation is shared. Transfer abroad, but it is done by taking the necessary security measures.

8. Your Rights Under KVKK

In accordance with Article 11 of KVKK, you have the following rights:

✔ Learning whether your personal data is being processed or not,
✔ Request correction of incomplete or incorrect data,
✔ Requesting deletion or anonymization,
✔ Learning the purpose of processing and method of use,
✔ Knowing the third parties to whom it is transferred,
✔ Objecting to analysis by automatic systems,
✔ Claim compensation for damages in case of violation.

Application Method:

Your applications, within 30 days at the latest It will be responded to in accordance with legal processes.

9. Cookie Policy

To improve user experience on our website cookies is used. You can edit your cookie preferences in your browser settings. For detailed information: www.say.com.tr/cerez-politikasi.

10. Changes and Updates

This policy may be updated as necessary. Latest updated version www.say.com.tr/gizliği-politikasi It can be tracked at.

Last Update Date: 11/04/2025

SAY-TEKS CLOTHING SAN. AND TRADE LTD. ŞTİ
Customer Satisfaction and Data Security are Our Priority.

Note: To exercise your rights under KVKK, you can submit your applications through the communication channels specified above. You must submit documents confirming your identity (TR ID number or signature statement) in your applications.

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